Privacy Policy

Privacy Policy of Clenaya

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://clenaya.com/ (the "Site") or make a purchase there.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

Cookies:
_session_id: A unique session identifier that allows Shopify to store information related to your session (referrer, landing page, etc.).
_shopify_visit: No data retained, persists for 30 minutes since the last visit.
_shopify_uniq: No data retained, expires at midnight (visitor local time) next day.
cart: Stores information related to your shopping cart.
secure_session_id: A unique session identifier.
storefront_digest: Used to know if the current visitor has access to the store.
Log Files: Track activity on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels: These record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (e.g. credit card numbers), email address, and phone number. This is referred to as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

Process your orders;
Communicate with you;
Screen orders for fraud;
Provide you with promotional content if in line with your preferences.

We use Device Information to:

Screen for fraud and risks;
Improve and optimize our Site (analytics, browsing behavior, campaign performance, etc.).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described:

Shopify powers our store. Learn more
Google Analytics helps us understand usage. Learn more
Opt-out: Google Analytics Opt-Out

We may also share your info to comply with laws, respond to subpoenas, or protect our rights.

BEHAVIORAL ADVERTISING

We may use your Personal Information to serve you targeted advertisements or marketing communications.
To learn more: NAI Info

You can opt out:

Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Bing – https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
Or use the DAA opt-out portal: https://optout.aboutads.info/?c=3&lang=en

DO NOT TRACK

Please note that we do not alter our Site’s data collection when we see a "Do Not Track" signal from your browser.

YOUR RIGHTS (for European residents)

You have the right to access, correct, or delete the personal information we hold about you.
To exercise your rights, contact us using the details below.

We process your data to fulfill orders or pursue legitimate business interests.
Your data may be transferred to Canada or the U.S.